Refund policy

Return & Refund Policy

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You must also provide a receipt or proof of purchase.

Return Process

To initiate a return, you must request approval before sending the item back. If your return is accepted, you will receive a return shipping label along with instructions on how and where to send your package.
Items sent back without an approved return request will not be accepted.

Damages and Issues

Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, notify us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care or beauty products

  • Hazardous materials, flammable liquids, or gases

Sale items and gift cards are non-returnable.

Exchanges

The fastest way to ensure you get the item you want is to return your original item. Once the return is approved, you may place a new order separately.

European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
Returned items must be unused, unworn, with tags, and in their original packaging, along with proof of purchase.

Refunds

Once your return is received and inspected, you will be notified of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or card provider.
If more than 15 business days have passed since your refund was approved, please reach out for assistance.